Welcome to LVI Low Vision International´s support. All our products are produced with high quality in focus, but owning any technology product can bring up a wide range of questions. Therefore you here find helpful information as user guides, leaflets, FAQ and you can also download software.
If you experience any further problems, please contact your local distributor and they will help you with service and support. Contact your local dealer
Click the link below to download TeamViewer. TeamViewer is a software that allows our support technicians to access your computer. This will make it easier to solve your problem!
To get a quick handling of service issues that need to be sent to us, please download the RMA form and fill it in.
Download RMA form
(not valid for US)
If you use Google Chrome as a browser and have trouble downloading the RMA form, right-click and choose "Open in new tab" or try another browser.
After filling in this form, please send it to firstname.lastname@example.org.